Food industry
Business Application
Frequently Asked Questions
Corporate My Page Registration / Login
Division B: OTAFF'sRegular Member (Organization)Companies that are regular members of can request a letter of recommendation to OTAFF's regular member organizations.
If a recommendation letter is issued, it falls under Category B companies.
Category C: Companies that are neither Category A nor Category B
Depending on the category, the requirement for a registration fee may vary.
Details,HerePlease check the above.
Confirmation of whether it is Company A isHerePlease confirm.
Please check with the Food Industry Specified Skilled Worker Council, and after obtaining your member number, register your corporate My Page.
You cannot register a corporate my page using the name of a registered support organization.
However, it is possible to handle administrative tasks such as registration on behalf of a company upon receiving a request from an eligible company.
Even if the accommodation business is the main business, if you have a directly managed restaurant, you fall under the category of "a company operating in the food service industry that directly employs Specified Skilled Foreign Workers."
To register a corporate My Page, you need to attach an image of your Restaurant Business License.
If you wish to use this system, please contact OTAFF in advance by phone orContact UsPlease let us know the representative company name and the names of the group companies that will be using it.
In addition, if you want to manage information separately for each business entity, the overall administrator can register each business location via "Business Location Registration" in the corporate My Page to manage them by location.
Regarding priority reservations,HerePlease check from.
If the examinee registers their personal My Page and books the exam, they can make a reservation up to 59 days in advance.
On the other hand, candidates registered through the corporate My Page can book exams up to 89 days in advance, allowing them to secure their test dates much earlier.
Those planning to take the Specified Skilled Worker (ii) exam
You need to register examinees from the corporate My Page.
You cannot book the exam from the personal My Page registered by the examinee.
You are required to register as an applicant directly from the corporate My Page.
Also, you cannot take the exam outside of Japan. Please take it within Japan.
Please attach a notification of business opening or a membership certificate of the Food Industry Specified Skilled Worker Council instead of the corporate registry.
When registering your corporate my page, under "Attachment", check the box for "We have concluded a business consignment contract and are dispatching foreign human resources to companies operating in the food service industry or food and beverage manufacturing industry," and attach the business consignment contract.
Your ID and password have been reset. We apologize for the inconvenience, but please check if you can log in to My Page by following the steps below.
1. Click "Forgot password" on the login screen.
2. Enter the email address previously registered on the corporate My Page and click "Send Email"
(3) Since an email regarding password reset will be sent, note down the login ID (cs-) written in the body of that email.
Reset your password using the URL in the email from ④③
Return to the login screen and log in using the ID from ③ and the password from ④.
Please note that after logging in, you can also change your ID from "Corporate Representative" in the menu.
Please email the following information along with a copy of the company's seal registration certificate.
宛先:kigyo_mp@otaff.or.jp
① Company name
(2) Name of predecessor (full name)
③ Name of the new person in charge
(4) Name of the new representative (Furigana)
⑤ New email address to register
If there is no person in charge who can log in to the corporate My Page, OTAFF will change the email address.
If you are only changing the email address of a registered company representative, please attach the corporate registry and
Please contact us by email with the following information from the account holder who can no longer log in to My Page.
宛先:kigyo_mp@otaff.or.jp
① Company name
(2) Person in charge name
② The email address registered previously
(3) Email address you want to newly register
Registration fee and usage fee
It is 5,500 yen (tax included).
Payment is required only for Category C companies, and only for the first time, after the corporate My Page is approved by the OTAFF review.
Usage Fee
It is 1,100 yen (tax included) per examinee.
Payment is required only for Category B and C companies after the examinee information has been approved in the OTAFF screening.
Annual limit of usage fees
The annual upper limit for the usage fee is 22,000 yen (tax included), and the target period is one year from April to March of the following year.
If the number of new annual applicants registered through a single corporate My Page is 21 or more, no usage fees will be charged for the 21st applicant and any subsequent registrations, regardless of the number.
However, if there are any unpaid usage fees, payment for the outstanding balance is required even if the annual limit has been reached.
You cannot book exams for the 21st and subsequent examinees while there is an unpaid balance of usage fees.
Payment is available only by credit card or Pay-easy.
You can make a lump-sum payment for the usage fees. If you choose to pay in a lump sum, once the examinee information is approved, it will appear under "Pending Invoice" in "Billing and Payment." Check all the items you wish to include in the lump-sum payment and click "Issue Invoice." A consolidated invoice will be issued under "Invoice List." Please select a payment method from the "Action" menu for that invoice and complete your payment.
Please note that invoices will not be sent by mail.
The addressee cannot be changed.
If there are no new examinee registrations, no usage fee will be incurred.
Application for examination
Registration for the corporate My Page and examinee registration must be completed by the corporate representative.
After the registered examinee's information is approved in the OTAFF screening, the examinee can make the exam reservation, pay the examination fee, and download the score report.
How to operateHerePlease check the above.
How to operateHerePlease check the above.
Passport
Residence Card
The original passport and residence card are required. You cannot take the exam with copies or photos.
Please check the details below.
Specified Skilled Worker (i) in the Food Service Industry
Specified Skilled Worker v2 in the Foodservice Industry
Specified Skilled Worker (i) in Food and Beverage Manufacturing Industry
Food and beverage manufacturing industry Specified Skilled Worker (SSW) ii
Candidate Registration
Residence card (front only) *File format: PDF/JPG/JPEG/PNG within 10MB
Examinee's email address
Please prepare one email address for each examinee.
Please prepare the examinee's own email address, as important emails such as exam reservations will be sent there.
Examinee's phone number (if none, company phone number, etc. is also acceptable)
〇Employment verification documents: Required documents vary depending on employment status and company category.
・Currently employed → Notice of Acquisition of Employment Insurance Insured Status
・Part-time job → Category A and B companies: Informal job offer notice
Category C Companies: Informal job offer, wage ledger (for the most recent month)
・Job offer recipients (no employment relationship at the time of applicant registration) → Category A and B companies: Job Offer Letter
Category C companies: Examinee registration not allowed
Among the Specified Skilled Worker (ii) examinees, if there is no job title, either ① or ② below is required.
If an allowance for duties equivalent to a managerial position is managed as a separate item from the basic salary,
Wage ledger for two years, or the pay stub for the first month of practical experience (with the relevant items highlighted)
If no allowance is provided, a work order is required.
If you rescan the passport three times, a checkbox will appear asking "Are there still errors?" Checking this checkbox will allow you to make manual corrections.
If there is a period of unemployment, click the "Add Work Experience" button on the page for registering work experience requirements, and enter the work experience periods and necessary information separately for the periods before unemployment and after return to work.
At this time, please fill them in starting from the oldest. If attaching business instructions in this case, both before the leave and after reinstatement are required.
Please attach a wage ledger (covering the 3 months before and after the start month of practical experience) that shows compensation for management and guidance duties, such as a "managerial allowance," under an item separate from the base salary. At this time, be sure to highlight the allowance item with a highlighter so that it is clearly identifiable.
If there is no wage ledger, please attach a work order.
Please check the "Management and Guidance Duties Option List" below.
Management and guidance duties option list
Documents other than those specified, such as health insurance cards and My Number cards, cannot be used for the application.
Click here to log in to My Page
① People whose examinee registration is completed in or after April 2026
Once the examinee registration is approved (after paying the usage fee, if applicable), an email with instructions on how to log in to My Page will be sent to the examinee.
According to the contents of the email, you can log in using the email address and password registered at the time of applicant registration.
(2) Persons whose examinee registration was completed by March 2026
You need to set a password. Please set your password from "Forgot password" on the login screen.
After setting the password, the company can log in using the examinee's email address and password registered during the examinee registration process.
① Log in to the company's My Page
(2) Click on Examinee Management
③ Click on the examinee's name
④ Click "Start Change" for your login ID (email address).
⑤ Edit email address
If this button is not on the corporate My Page, you may be logged in to the old system's corporate My Page.
Since April 6, 2026, we have transitioned to a new system, so please check whether you are able to log in from the new system's corporate My Page login screen.
Where is the login for the new system's corporate My Page?Here
Please note that if you registered your corporate My Page by February 28, 2026, your ID and password have been reset. We apologize for the inconvenience, but please log in using the procedure below.
1. Click "Forgot password" on the login screen.
2. Enter the email address previously registered on the corporate My Page and click "Send Email"
(3) Since an email regarding password reset will be sent, note down the login ID (cs-) written in the body of that email.
Reset your password using the URL in the email from ④③
Return to the login screen and log in using the ID from ③ and the password from ④.
After logging in, you can also change your ID from "Corporate Contact" in the menu.
Exam fee payment
You can book the exam from the examinee's My Page.
Corporate recruiters can also log in on behalf of candidates from their exam history and make exam reservations for them.
However, the name on the receipt will be the individual examinee's name and cannot be changed.
Please note that web receipts can be confirmed starting the day after the examination date. We do not issue any receipts other than web receipts.
Others
Related Sites
Click here for foreigner residency assistance.
Foreign Resident Support Center FRESCClick here for job placement assistance for foreign residents and students
Tokyo Employment Service Center for Foreigners Osaka Employment Service Center for Foreigners Nagoya Employment Service Center for Foreigners Fukuoka Employment Service Center for ForeignersConsultation services for foreigners/businesses
Food and beverage manufacturing sector Food service sectorSpecific Skills Support Site
Information on companies offering jobs for foreigners
Osaka Food Service Industry AssociationJob matching between foreigners and companies in Ibaraki Prefecture
Ibaraki Prefecture Foreign Talent Support Center